Privacy Policy

Last updated: January 28, 2026

1. Information We Collect

We collect information you provide directly, including:

  • Account information (email address) when you sign up
  • Event details you create (event name, date, venue address)
  • Vendor information you add to events

For vendors using tracking links, we collect:

  • Location data (only when vendor explicitly grants permission)
  • Arrival status updates

2. How We Use Information

We use collected information to:

  • Provide ETA calculations and arrival tracking
  • Display vendor status on event dashboards
  • Send service-related communications
  • Improve and maintain our services

3. Location Data

Location data is only collected when vendors explicitly grant permission through their browser. Vendors can stop sharing location at any time. Location data is used solely for calculating ETAs and is not stored permanently after the event concludes.

4. Data Sharing

We do not sell your personal information. We may share data with:

  • Service providers who assist in operating our platform (hosting, payment processing)
  • Event organizers (for vendor location/ETA data related to their events)
  • Law enforcement when required by law

5. Data Security

We implement industry-standard security measures to protect your data, including encryption in transit and at rest. However, no method of transmission over the internet is 100% secure.

6. Data Retention

Account data is retained while your account is active. Event and vendor data may be deleted after events conclude. You can request deletion of your data by contacting us.

7. Your Rights

You have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion of your data
  • Opt out of marketing communications

8. Cookies

We use essential cookies for authentication and session management. We do not use tracking cookies for advertising purposes.

9. Changes to This Policy

We may update this policy from time to time. We will notify users of significant changes via email or through our service.

10. Contact Us

For questions about this privacy policy, contact us at support@etatracker.io